Customer Service

For all customer service inquiries, please reach out to our NEW email address Hello@emeraldluvsonyx.com. Please note, the owner does NOT handle customer service personally, for the sake of your safety, please refrain from sending personal 

Customer Service hours of operation :

 Mon-Friday : 9am-5pm CDT

Customer Service is closed on :

Thanksgiving Day

Thanksgiving eve

Christmas Eve

Christmas Day

July 4th

Additional out-of-office days:

December 23rd-25th

2 week staff break : January 11th-26th (2025)