Frequently Asked Questions

Check out our most frequently asked questions as it can save you the hassle of emailing. If you still have any questions feel free to reach out VIA email ELOORDERS@EMERALDLUVSONYXLLC.COM Business hours M-F 9:30AM-5PM CT (CHICAGO)

Product use

Hi, you can use your ELO gels everyday as needed however, please use the boric gel only 1-2 times daily as it is our most potent gel. 


Hi there, the yoni oil(s) are only to be used externally meaning inner thighs, outer vaginal lips, and around the vulva area. Please don’t directly insert/inject the yoni oil directly into your vaginal hole as that is unsafe. The natural blend of essential oils sent from heaven are going to turn you into a walking waterfall please be advised!.



Our products help with common vaginal infections in many different ways. The #1 way our products fight common vaginal infections is by stopping Candida overgrowth in your vagina. We take pride in knowing our products help to balance your vag/vulva out with the healthy bacteria it needs to survive healthily through using herbal remedies and natural ingredients.

Shipping + processing

Hi there, Thank you for asking :) we're more than happy to clarify. 

All orders will go through the typical processing days. Processing days currently range from 7-28 business days (M-F 9 am-5 pm CT): not including weekends or a holiday, regardless of the method that you may choose at checkout. The shipping method a customer may choose at checkout determines how quickly your order will arrive ONCE processing is complete, not how many processing days it may take to prepare your freshly made essentials.

Thank you for your patience as we are a small team with a high order volume currently working as fast as possible :).